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Google Rating
4.5
Based on 113 reviews
M&Co Cleaning
4.5
Michael Fennan
11:37 29 Jun 20
Quick response to my initial enquiry, said they could remove the stains on my sofa. They said it would take 1.5hours to complete, which was fine. They said they would hoover the sofa, spot treat and then clean the whole sofa & vaccum the water out with a 1.5 -3 hour dry time. I asked them if they could remove water and food stains to which they said yes. When they arrived an hour earlier than expected (and woke my baby) they proceeded to tell me they wouldnt be able to take the stains out of the sofa & asked me again what the stains were. He said he would try. 15 minutes later he said he was finished. I looked over the sofa there seemed to be some stains still remaining to which he said they would go when it dried. I could see visable dirt down the side of the couch & asked if he hoovered the sofa he said he had then ran a rag down the side of the sofa & all the dirt fell out. He swept it to my door & told me i would need to hoover it up myself. The sofa took 8 hours to dry and some of the stains never came out. The guy told me he wanted proof of payment before he left so i made the transfer in front of him & sent him a screen shot of the payment. A week or more later i received confirmation from the company saying payment received. Then 2 sms messages asking me to pay my outstanding invoice which obviously i don't have so i wont be paying it. I wouldnt recommend this company to be honest.
AK spade
01:51 21 Jun 20
I called them on Saturday, straight away responded and in 2 h i had someone at my door, I NEVER had my car interior that clean and i will deffinetly use them AGAIN. young man who has done amazing job
Reece Anstey
10:54 09 Jun 20
M & Co did an incredible job for us.Marcello could not have been more helpful and organised a cleaner for us for the following day. Juliano arrived on time and thoroughly cleaned all the designated areas, paying great attention to detail. He did a brilliant job! We highly recommend this company for great cleaning and great value for money.
Marshall Lynch
04:01 07 Jun 20
An hour and a half late & no apologies for it. Had to be asked to be sent an invoice 4 days later. Then asked for a 5 star review. Hilarious. Support better businesses.
Mariana Banana
04:55 04 Jun 20
I called desperate on a holiday and they answeres straigh away. They even came earlier, which was great, and the final job was amasing. Left the carpets super clean and the house smelling as good as new.
Malachi Greven
04:23 03 Jun 20
Bryan
13:49 01 Jun 20
Just wanted to thank Marcello for organizing Juliano to come over to clean my carpets. I was so upset earlier today with another carpet cleaner I found on gumtree who made a big mess and left my carpets dirtier and darker than what it was before he arrived; but Juliano really spent the time to clean it up well and I am so happy with the results.These guys really know what they are doing and lesson learnt to always go with the professionals!
Christine Cramp
06:26 31 Mar 20
I was delighted with the whole process .Eddy arrived exactly on time did a brilliant job cleaning my Chaise lounge and 2 sofas and my carpet.He was friendly professional and had an excellent work ethic.I was delighted with the results.The cost was extremely reasonable and was less than other quotes and the results outstanding. I would certainly be happy to recommend this company five stars from me.
Georgia Belford
03:44 20 Feb 20
dermott montague
11:58 14 Feb 20
First time using a carpet cleaning service. Booking was easy, price was so reasonable and quality of work was outstanding. Juliano was at my house when he said he would be, friendly, eager, and did an outstanding job, highly recommend juliano and m&co.Cheers.
Danielle Kinnon
06:23 12 Feb 20
Aman Singh .Dhakla
09:56 31 Jan 20
I had very bad experience with these guys. Giving u discount in quote. Once they can’t do the cleaning properly, giving an excuse of discount been given u. Unprofessional, completely unsatisfied. Will not recommend to anyone.
Gopal Soni
07:33 29 Jan 20
Not greatly satisfied with the whole experience. No one showed up for a booking I made for 3pm. I called and they said we are running half hour late. After half an hour got a text from a guys that he is on his way and will reach in 1 hour. When I called he said if you want we can cancel it. I said no way. I have moved all my furniture so you better come today. So there goes all points for communications. Now about the quality. The quality of clean was also not very satisfactory. They could only get the dirt out. Could not get rid of any spots. I asked a few times what can you do to get rid of spots. The guys said he does not have time to do spot removal as he is getting late. He only kept saying your carpet is very dirty. That's a very easy thing to say when you cannot get a single spot removed. I think there are better carpet cleaners around and would not recommend this one.
Eu Li Chin
05:14 15 Jan 20
Great communication and price. Juliano did a fantastic job cleaning our old couch and really took the time to remove stains. He was polite and even took his shoes off in our house! Only negative was that our couch was still wet the next day so not really a "quick dry". Happy with results.
Jon Kaskow
02:05 28 Dec 19
Abigail Findlay
06:38 27 Dec 19
Relly E.
00:30 21 Dec 19
BAD COMMUNICATION. I needed a receipt so I could get my bond money back from my Real Estate, and it took about 5/6 times of asking these guys and I STILL NEVER got any receipt. VERY BAD COMMUNICATION. They did do a decent job of cleaning the floor though, but communication was atrocious. Wouldn't recommend for a rental vacating.
Adi Mate
15:13 20 Dec 19
very disappointed with the cleaning job they did. the stain did not go after the cleaning. I am attaching the photo as a proof. what they show/claim on their website is not right.
Tim Lock
02:36 11 Nov 19
Great service. Recommend 100%.
Ben Wall
09:27 29 Oct 19
Tia Blackiston
09:07 29 Oct 19
megan Rayner
02:28 16 Oct 19
Looks great! Helped to move my heavy furniture out of the way. Got pretty much everything off the grout, few spots that couldn't because it's been their for along time. Affordable price.Thank you for the tile and grout clean.
Lauren Dowding
05:46 11 Oct 19
Quick, easy and reliable. Really happy with the service from M and Co, would highly recommend and I'll definitely be using them again!
Irene Solino
04:25 11 Oct 19
Mario Arias
11:50 10 Oct 19
The Best cleaning company!! Thanks for coming!!
Jazmin Di
14:16 06 Oct 19
Amazing job!! Thanks
Olga Lucia Mendoza
10:31 02 Oct 19
The best service
Hanna Evans
06:08 01 Oct 19
Super prompt service, called Monday night, couches done by Tuesday morning. Very happy with the results, would definitely recommend
Sue Watson
11:16 12 Aug 19
This company were easy to deal with and did a good job
Martina Connell
04:46 24 Jul 19
Andreas was very efficient punctual and did an excellent job cleaning my rugs would definitely recommend him
Matthew Schneider
02:25 05 Jul 19
Very punctual and friendly. Great price compared to many other quotes. Always ensured we were satisfied with the job. Fantastic result cleaning some stubborn grout. Would strongly recommend. Thank you Andres
Camila Fernandez
04:51 01 Jul 19
Well done M&CO!! Thanks
Ryan Thompson
11:24 29 Jun 19
Great job! Highly recommended
Matt Rother
10:30 26 Jun 19
Wonderful job, you guys have done an amazing job with my car seats thanks!!
Emily
03:25 16 Jun 19
Great service! Very professional and easy to book. Would definitely recommend 😊
Gabriela Diaz
10:44 15 Jun 19
Highly recommend!! Next time, I’ll call you guys to do my matress!! Thanks
Lauren Brisbane
07:31 15 Jun 19
Very professional, great service! Would definitely recommend.
Raul Corth
04:44 13 Jun 19
Zara Rotavisky
12:39 11 Jun 19
On time!!! Got my queen mattress like brand new mattress. Thanks
Hector Parra
12:35 11 Jun 19
Good job guys!! Looking forward to the next time
Larry Gomez
05:23 11 Jun 19
Well done, reliable company and easy to book faster than others. Thanks
Roy Cope
03:59 10 Jun 19
Great job cleaning our porcelain tiles, they came up like new.
Link International Agency
15:12 09 Jun 19
Trosky Lauren
14:48 09 Jun 19
Reliable company, easy to book, always on time!! Fair prices and excellent job
Jessica Palencia
13:56 09 Jun 19
Wonderful service, i recommend it for sure !
Karol Hernández.
11:58 09 Jun 19
What an amazing company, Andre's did an excellent job cleaning my rug and mattress. Looking forward to clean my car seats.
Daniela Velez Toro
16:22 08 Jun 19
It was an amazing job, my rug is already cleaned and smell good
danielrr06
14:40 08 Jun 19
excellent customer service 👍
hansel henao
13:45 08 Jun 19
Happy with them. M & Co cleaning completely recommended, polite and efficient.
mario rojas
13:38 08 Jun 19
what an amazing job, easy to pay, easy to book an appointment!! Thanks
Juliana Acevedo
10:46 08 Jun 19
Great service, Andres was very friendly and did a good job.
Kathy Sia
04:39 08 Jun 19
Great work done on the carpet and upholstery in my car. Easy to book an appointment and make payment, overall good service from start to finish.
CARLOS DAVID TELLO RUIZ
03:08 08 Jun 19
Excellent, your work is described in excellence, quality and effectiveness
Natalia Castaño Ramírez
02:59 08 Jun 19
Pablo Andés Fernández Peláez
00:39 08 Jun 19
(Translated by Google) Great work level(Original)Nivel gran work
Paola Andrea España Fernández
23:43 07 Jun 19
Alejandro Valencia
15:11 07 Jun 19
Awesome job, very neat! 👌🏾
Luis Miguel Ocampo
13:09 07 Jun 19
The job done by Andres was great, he cleaned the carpets of my apartment and he was really delicated and and very puntual at the time of arrival and finish, I recommend him for this type of jobs, thanks for your excellent service
Juan Camilo Buritica H.
12:50 07 Jun 19
Stephen Biggs
05:13 03 Mar 19
Do not use this company completely unreliable. Did not show up on the date and time they specified, rescheduled for the next day still didn't show up.
Glenn Smith
09:28 20 Feb 19
Had our carpets cleaned on Monday by Felipe. Service was excellent and friendly. Felipe was at our house for 4 hrs and could not fault the work. The time and effort the he put into removing stains was great Would highly recommend Felipe and M & Co Cleaning.
Anna Hassan
01:40 18 Feb 19
After I found a disastrous mess of dog (well you can guess what) all over the house, I did a google search and contacted Marcelo at M & Co Cleaning who returned my call within minutes and said they could fix the issue for me, and steam clean my couches as well. I had a busy schedule, but they were happy for me to arrange to leave a key out in case my housemates or I weren’t home at the time. They did an amazing job - I’ve never seen the carpet or couches looking so clean! And they sent me confirmation of the job having been done, with photos, afterwards (as I wasn’t home at the time). I will happily pay their invoice (e-mailed) and will recommend their services to friends and family in similar need.
M&Co Cleaning
03:29 17 Feb 19
The service provide is amazing! Very professional, reliable, punctual and friendly. The prices are extremely competitive. I would recommend to everyone who needs a decent cleaning company.!
Jacinta x
03:11 16 Feb 19
I've used M & Co twice now to clean my mattress. All the cleaners were lovely and did a fantastic job. Highly recommend.
Teresa Finocchiaro
06:27 15 Feb 19
Proceed with caution as this company ruined my sheer curtains.
Alec Lawrence
02:58 05 Feb 19
Cleaning of the car was good but was rather disappointed when the van left to find it had leaked oil on the driveway. Company is fast to reply when acquiring new business but is unable to muster a response when notified of an issue.
Ruth Warren
04:01 15 Nov 18
Came out on a Sunday with very short notice to clean our carpets for an end of lease clean. We had had other cleaners come through 2 days earlier who had done a terrible job. M & Co really saved the day for us. They were very professional, reasonably priced, and excellent cleaning service!
Valdecir Bescow
09:29 18 Oct 18
Wonderful service, very punctual, good price, gentle and friendly staff. I recommend everyone
Steve Newton
05:22 18 Oct 18
Arrived 2 hours late, left our couch soaking wet and unable o be sat on for 2 days. The couch is now musty and smells awful and after agreeing to come and fix, they have now cancelled and refused to revisit and rectify after repeated requests. First and last time I use this company.
Fiona Downey
22:12 15 Oct 18
Lovely people! So friendly and helpful. Did an excellent job. Couldn't fault them! Highly recommended
Peter Hartley
10:53 04 Oct 18
What a great business to deal with! Cannot recommend them more highly. On time, very polite and did more than I expected.
silvio ioppolo
06:57 02 Oct 18
Great service very professional with our lounge room and the accident we had with our cats on the carpet real hard smell to get rid of I rate them 5 stars I would definitely have them back again to do another clean once we leave this house thank u once again gabriel full of smiles and felt very comfortable with u in my house.
Chris Perth
05:38 21 Sep 18
Formerly a customer for a number of years, when the time came for a vacate clean the cleaner was late, the job was very poor and ended with myself doing many hours of cleaning.
Thiago Mello
10:19 17 Sep 18
Amazing service, punctual, good price, gentle and friendly staff. I really recommend M&Co Cleaning Services (end of leasing and carpet cleaner).
Amy Crouch
02:13 17 Jul 18
Very disappointed with the service we received. Obvious lack of customer care. First time we booked nobody showed up, rescheduled for first thing next morning, cleaner arrived two hours late. Didn’t even attempt to rid our stains. Totally dissatisfied customer.
Emma Fisher
03:17 22 May 18
Malcolm Phillip HERMAN
05:06 08 May 18
Needed a professional steam cleaning job done too prepare my bed before applying bedbug barrier powder. The steam used between all the bed rails, slats and frame of my bed required steaming at a high level pressure. It saved me time using a small hand held pressure cleaner and also had a few chairs and rugs steamed to kill off all egg that hatch from bed bugs. When we replaced new mattresses protector , no bugs entered into mattress and now I can sleep knowing bugs will die when climbing bed from bed bug barrier powder, and won’t be able to suck my human flesh. The four hours spent doing the job was very reasonably priced and value . Thanks for a great job, such a relief. I will now be able to control these nasty bugs that can muliply in the hundreds and do so much damage.
Gabriel N. L.
22:31 11 Mar 18
Great customer service, they will make their best towards a successful final inspection. Their staff is friendly and responsive. I recommend M&Co to anyone in need to arrange vacate cleaning!
Laura Kittel
23:42 09 Mar 18
I tried to book this company for a vacate clean based on the good reviews. After extensive emailing and texts, Marcello said How about Saturday (10 March)? Then never replied with a time for the clean despite my requests. I'm left in the lurch looking for vacate cleaners to attend my rental property before I have to hand back the keys in a couple days. I should have looked elsewhere.
Niña Cruz
02:32 24 Jan 18
End of Lease Term cleaning - service was done in a professional way. There was a few items that my property agent wasn't happy with but M&Co completed those items again in a very prompt manner with the approval in the end from my property agent. So all in all was a good experience with them.
Jad Abaquin
05:25 19 Jan 18
Great quality service and friendly staff
Alexandra Katsubina
03:24 15 Jan 18
All done!! Good job!!
Stanley David
00:32 13 Oct 17
Got them to do our end of lease cleaning and we're very happy with the result. Great job with good, fast communication. Thanks to Marcello & his team for a job well done. Would highly recommend.
Reinaldo Widmer
13:12 02 Sep 17
I am very happy!! They did all the hard work for me while I was organising things at my new home. Professional and reliable cleaning company
Mayla Grossmann
01:37 25 Aug 17
Best experience I've had with cleaning companies so far! Highly professional, attentive to details and fair price! Not only did they answer my message very promptly, but they also negotiated and worked around my schedule to accommodate the vacate cleaning date and time. As I needed carpets and external windows done as well, they offered me a combo deal, which was of great value. One day before the cleaning, I received a message confirming all the details and also informing me the name of the cleaners who would attend my property, as well as their contact numbers. On the agreed day, their team got to my place on time, showed me (again) their extensive checklist to make sure I was happy with that and also offered me some other extra services they thought would benefit me (getting my bond back). They did a great price for wheelie bins cleaning as well as blinds, which at the end definitely made all the difference. They were very attentive to detail. They cleaned all the corners, light fittings and even the highest spots that are usually missed. The main bathroom’s shower had a few marks on the tile that had been there since I rented the property and incredibly after they finished, the marks were gone.The carpets were done at the end of the cleaning and I must say I was impressed with the amount of dirt that came out of it. As I was around, the cleaner showed me the machine and the water that came out of it. Completely gross. I had forgotten to mention we had a large walk in robe with carpet and they did it without charging me any extra fee. They performed the services in a very professional manner and without any disturbance. They had the most efficient products and latest equipment, that I didn't even know existed. They cleaned my 3x2 house very attentively and left it in an immaculate condition (I didn't even want to move anymore lol). I did not have any problem with the bond inspection and quickly received the full bond on my account. Thank you M&Co. Would recommend to everyone looking for brilliant services!!
Ellie H
08:13 02 Aug 17
Very late, poor cleaning job and totally unreliable. We needed an end of lease vacate clean and chose this company after reading all the positive reviews. Very misleading and bogus reviews! There is an extra charge for carpet cleaning and oven cleaning which we did not mind. The total was 365$. We have booked for 9am on June 29. At 9:10 there's no sign of the cleaner nor a message or call stating that they will be late. Messaged the owner and I was assured that the cleaner will get to the apartment by 1030. The cleaner did not arrive until 1140. No one contacted me for the fact that the cleaner was late yet again. Then to top it all off, I was told that they could not do the carpet cleaning because the machine broke down and that is the only carpet cleaning machine they have in the Metro which was absolutely ridiculous and appalling. We were expected to hand over the house keys to the real estate agent in 2 days. It was horrifying as I was not certain that I could find another carpet cleaning company on such short notice as our real estate agent requires professional carpet cleaning. We were not even offered a discount because of this big inconvenience. They only took off the carpet cleaning charge. The job done was average and did not pay attention to detail. There were still scuff marks on the wall next to the pantry and we had to go over the kitchen cupboards (marks), washing machine area (dusty), tv unit area (dusty), bathroom (shower drain not cleaned), and balcony again. The light fixtures were also not cleaned and had insects in them. This was only pointed out to us by the real estate agent. In summary, this was very disappointing and a complete waste of money and our time. We should have just done the cleaning ourselves which would have avoided a whole lot of stress and money. I would absolutely not recommend this cleaning service to anyone and certainly will not be using them again.
Lim Eric
03:27 07 Jun 17
The breakdown of the charges in the invoice speaks for itself (see photo attached)... The prices are unreal
SAMUEL VIVIANI
03:02 30 Mar 17
Awsome job. Tks guys!
Vertical Up Up
04:34 08 Mar 17
Extremely professional from start to finish.Reccomend to family and friends!!
Luana Miantti Ghellere
05:14 14 Feb 17
Amazing service!! I don't remember having such a good customer service as M&Co cleaners provide!They had to come back to do two walls. They retuned in less than 24hsThank you guys!!Very happy!
Iriny Rezk
04:05 01 Feb 17
Perfect attention to detail.. Cleans my house regularly.. highly recommend
Fabio Moraes
12:52 25 Jan 17
High standard cleaning company, very hard working team! They did a complete and excellent job, with attention to details, and overcame my expectations! I definitely recommend their cleaning services!
Mary Wake
06:51 23 Jan 17
Marcello was very professional and friendly when he cleaned my carpets. Pricing was reasonable. A good job. Windows next time!
sineadsweeney1
09:32 17 Jan 17
Did such a fantastic job on our huge house for a very reasonable price! Couldn't be happier with all their hard work.
Bernadette and Norman McComb
01:09 17 Jan 17
Marcello and his team were very hardworking, efficient and personable. They did an incredible job on the end-of-lease clean of our massive house. Thanks so much M&Co.!
Camila Maués
12:08 14 Jan 17
Excellent work! Premium service!
Usman Jalil
09:12 12 Jan 17
Had carpet cleaned very happy with service. Arrived on time and is obviously takes great pride in his work.
patricia roberts
05:41 11 Jan 17
Very professional patient and thorough. Reasonable price and efficient.
Debora A
00:55 11 Jan 17
Couldn't be happier.
Oliver Richards
02:07 10 Jan 17
Super friendly, attention to detail, and fair and reasonable pricing. Would choose M & Co as my cleaners everytime!
Martin Benda
00:50 04 Jan 17
Well done, I am a cleaning freak but did not have the time to do my final end of lease cleaning and honestly I wouldn't be able to do the job as good as M&Co did.Cheers guys.Also I like the environment and when I asked for environmentally friendly products (baking soda, no bleach) they did what I asked for.Great friendly service, great cleaning, very reasonable prices. Will definitely use them again.
Jose Pires
15:12 21 Dec 16
Extremely professional!!! Recommernd to all.
Peter B
08:16 17 Dec 16
Marcello and his team are true professionals; me and my family moved into a grotty disgusting and filthy little flat and we were not happy. But then after arranging with Marcello to carry out a full spring and deep clean, his team transformed our dirty house of horrors into a clean fresh little home! Thanks Marcello and Isabella, we are now happy! Peter and Makiko
Isabels avila
05:54 15 Dec 16
I would like to share my very positive experince with m&coI got a 3/2 house and at the last of my renting I realised I would not be able to complete all the cleanin myself, called the company and they did all the cleaning for me including windows and oven!If you need a professional cleaning company, m&co is the best option
Monica Oliveira
00:13 15 Dec 16
Very happy with the effort they put in! I was supprised by the quality of the equipment and products!Not mention I called at the last minute. Thank you so much guys.😁
marcia rocha
23:25 14 Dec 16
Reinaldo Walter Widmer Filho
23:17 14 Dec 16
I called a couple of cleaning companies before finding M&co Cleaners. The only one that had a vehicle that fits in my garage in the city.They did an excellent job with everything. Shower was new again and the oven was as clean as when it was fitted in the apartment.I strongly recommend you to call this guys.Cheers
Georgia Duarte
23:06 14 Dec 16
Best cleaning company I have hired!!Thanks
Thaissa Grossmann
15:44 14 Dec 16
Excellent Work!!!Very professional and punctual!If you are looking for good service and reliable people, go forward on hiring them!Thank you for such a great service!
Natalie Cesar
14:06 14 Dec 16
Very well committed team. They've delivered a high standard service. I not only received my bond back, but also I received many compliments from the Real State agent. I highly recommend M&Co!
Mariane Bender
13:23 14 Dec 16
Thank you M&Co for the AMAZING job! I couldn't be happier with your services!!!Your professionalism and attention to detail is exemplary. I'd definitely recommend to everyone!
RAVIN GOSWAMI
13:59 13 Dec 16
Nice Honest business to deal with , Our go to Guy for all our Cleaning needs for our office and residential cleaning needs.We find Marcello & his team at M & Co Cleaning Services Perth very professional ,accurate and vert reasonable. Thank you guys.
