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Google Rating
4.4
Based on 118 reviews
M&Co Cleaning
4.4
Andrew Holmes
07:32 22 Nov 20
Booked for a mattress clean and was offered a deal where if I bought another service I could get another for free, so I decided to get my car done aswell so I could get the deal. Nothing was explained about having to get the third service on the day and when I called to claim my free clean I was told that I couldn't get it as I should have got it on the day. This should have been explained as I wouldn't have bought the second one if I had known. As this wasnt explained it should have been honored. I feel quite ripped off and I won't be using this company or recommending it to anyone as this was very unprofessional!!
Elle
13:22 20 Nov 20
I had been shopping around and numerous other carpet cleaning companies didn’t reply or answer calls. I called M&Co for a quote on Thursday and spoke to Marcello immediately. He was available for Friday afternoon to come round and clean three carpeted rooms in our apartment. He sent me a link on text for me to choose the time I wanted to book the cleaning. He was friendly, professional, punctual, clear on payment terms, his attention to detail around the apartment was excellent, he was respectful, flexible and pleasant to deal with. I will use his services again and recommend him to others.
Gail Burgess
08:14 18 Nov 20
EHY C
14:27 06 Nov 20
I selected their car carpet cleaning services as they assured me they would thoroughly clean the stain in my car carpets. However I was disappointed to find they couldn't clean between the seats and console. They couldn't even vacuum up sand grains (brought in the car from my kids/pets) from the car carpets.I raised it with them in person when the "job was done", and was told they would "do it again", but still no improvement in cleanliness.I literally cleaned the car myself after they left and did a better job with my own vacuum. For the stain, i hired another cleaner two days later who told me that in his professional opinion, M & Co did a terrible job.Save yourself the $129 and hire someone else.
ASHLEEROSE
10:15 24 Sep 20
I am so glad I chose this company!Robson did an incredible job on cleaning all the stains out of my car seats.Would highly reccomend them and use them again.
Allira Scott
01:08 06 Sep 20
Margaret Ho
11:08 25 Aug 20
My daughter projectile vomited all over the couch! I called M and Co and they promised to come out the same day. Fabio was early and worked for 2 hours straight on the couches and they looked brand new! All stains gone and this is a cream coloured fabric couch that is 14 years old! I really appreciated how considerate he was ( he took his shoes off before entering the house, let me know the machine is quite noisy as he didn't want to scare my young kids and was understanding about my yappy dog). I wouldn't hesitate to use this company again and highly recommend them.
Anthony Ng
09:57 01 Aug 20
Great car carpet clean. Cleanest my seats have been in a while. Solid work Juliano!
robert healy
04:51 21 Jul 20
Great service. Carlos was very professional and cleaned our couch in quick time. Top notch!
Michael Fennan
11:37 29 Jun 20
Quick response to my initial enquiry, said they could remove the stains on my sofa. They said it would take 1.5hours to complete, which was fine. They said they would hoover the sofa, spot treat and then clean the whole sofa & vaccum the water out with a 1.5 -3 hour dry time. I asked them if they could remove water and food stains to which they said yes. When they arrived an hour earlier than expected (and woke my baby) they proceeded to tell me they wouldnt be able to take the stains out of the sofa & asked me again what the stains were. He said he would try. 15 minutes later he said he was finished. I looked over the sofa there seemed to be some stains still remaining to which he said they would go when it dried. I could see visable dirt down the side of the couch & asked if he hoovered the sofa he said he had then ran a rag down the side of the sofa & all the dirt fell out. He swept it to my door & told me i would need to hoover it up myself. The sofa took 8 hours to dry and some of the stains never came out. The guy told me he wanted proof of payment before he left so i made the transfer in front of him & sent him a screen shot of the payment. A week or more later i received confirmation from the company saying payment received. Then 2 sms messages asking me to pay my outstanding invoice which obviously i don't have so i wont be paying it. I wouldnt recommend this company to be honest.
AK spade
01:51 21 Jun 20
I called them on Saturday, straight away responded and in 2 h i had someone at my door, I NEVER had my car interior that clean and i will deffinetly use them AGAIN. young man who has done amazing job
Reece Anstey
10:54 09 Jun 20
M & Co did an incredible job for us.Marcello could not have been more helpful and organised a cleaner for us for the following day.Juliano arrived on time and thoroughly cleaned all the designated areas, paying great attention to detail. He did a brilliant job!We highly recommend this company for great cleaning and great value for money.
Marshall Lynch
04:01 07 Jun 20
An hour and a half late & no apologies for it. Had to be asked to be sent an invoice 4 days later. Then asked for a 5 star review. Hilarious. Support better businesses.
Mariana Banana
04:55 04 Jun 20
I called desperate on a holiday and they answeres straigh away. They even came earlier, which was great, and the final job was amasing. Left the carpets super clean and the house smelling as good as new.
Malachi Greven
04:23 03 Jun 20
Bryan
13:49 01 Jun 20
Just wanted to thank Marcello for organizing Juliano to come over to clean my carpets. I was so upset earlier today with another carpet cleaner I found on gumtree who made a big mess and left my carpets dirtier and darker than what it was before he arrived; but Juliano really spent the time to clean it up well and I am so happy with the results.These guys really know what they are doing and lesson learnt to always go with the professionals!
Christine Cramp
06:26 31 Mar 20
I was delighted with the whole process .Eddy arrived exactly on time did a brilliant job cleaning my Chaise lounge and 2 sofas and my carpet.He was friendly professional and had an excellent work ethic.I was delighted with the results.The cost was extremely reasonable and was less than other quotes and the results outstanding. I would certainly be happy to recommend this company five stars from me.
Georgia Belford
03:44 20 Feb 20
dermott montague
11:58 14 Feb 20
First time using a carpet cleaning service. Booking was easy, price was so reasonable and quality of work was outstanding.Juliano was at my house when he said he would be, friendly, eager, and did an outstanding job, highly recommend juliano and m&co.Cheers.
Danielle Kinnon
06:23 12 Feb 20
Aman Singh .Dhakla
09:56 31 Jan 20
I had very bad experience with these guys. Giving u discount in quote. Once they can’t do the cleaning properly, giving an excuse of discount been given u. Unprofessional, completely unsatisfied. Will not recommend to anyone.
Gopal Soni
07:33 29 Jan 20
Not greatly satisfied with the whole experience. No one showed up for a booking I made for 3pm. I called and they said we are running half hour late. After half an hour got a text from a guys that he is on his way and will reach in 1 hour. When I called he said if you want we can cancel it. I said no way. I have moved all my furniture so you better come today. So there goes all points for communications. Now about the quality. The quality of clean was also not very satisfactory. They could only get the dirt out. Could not get rid of any spots. I asked a few times what can you do to get rid of spots. The guys said he does not have time to do spot removal as he is getting late. He only kept saying your carpet is very dirty. That's a very easy thing to say when you cannot get a single spot removed. I think there are better carpet cleaners around and would not recommend this one.
Eu Li Chin
05:14 15 Jan 20
Great communication and price. Juliano did a fantastic job cleaning our old couch and really took the time to remove stains. He was polite and even took his shoes off in our house! Only negative was that our couch was still wet the next day so not really a "quick dry". Happy with results.
Jon Kaskow
02:05 28 Dec 19
Abigail Findlay
06:38 27 Dec 19
Relly E.
00:30 21 Dec 19
BAD COMMUNICATION. I needed a receipt so I could get my bond money back from my Real Estate, and it took about 5/6 times of asking these guys and I STILL NEVER got any receipt. VERY BAD COMMUNICATION. They did do a decent job of cleaning the floor though, but communication was atrocious. Wouldn't recommend for a rental vacating.
Adi Mate
15:13 20 Dec 19
very disappointed with the cleaning job they did. the stain did not go after the cleaning. I am attaching the photo as a proof. what they show/claim on their website is not right.
Ben Wall
09:27 29 Oct 19
Tia Blackiston
09:07 29 Oct 19
megan Rayner
02:28 16 Oct 19
Looks great! Helped to move my heavy furniture out of the way. Got pretty much everything off the grout, few spots that couldn't because it's been their for along time.Affordable price.Thank you for the tile and grout clean.
Lauren Dowding
05:46 11 Oct 19
Quick, easy and reliable. Really happy with the service from M and Co, would highly recommend and I'll definitely be using them again!
Mario Arias
11:50 10 Oct 19
The Best cleaning company!! Thanks for coming!!
Jazmin Di
14:16 06 Oct 19
Amazing job!! Thanks
Olga Lucia Mendoza
10:31 02 Oct 19
The best service
Hanna Evans
06:08 01 Oct 19
Super prompt service, called Monday night, couches done by Tuesday morning. Very happy with the results, would definitely recommend
Sue Watson
11:16 12 Aug 19
This company were easy to deal with and did a good job
Martina Connell
04:46 24 Jul 19
Andreas was very efficient punctual and did an excellent job cleaning my rugs would definitely recommend him
Matthew Schneider
02:25 05 Jul 19
Very punctual and friendly. Great price compared to many other quotes. Always ensured we were satisfied with the job. Fantastic result cleaning some stubborn grout. Would strongly recommend. Thank you Andres
Camila Fernandez
04:51 01 Jul 19
Well done M&CO!! Thanks
Ryan Thompson
11:24 29 Jun 19
Great job! Highly recommended
Matt Rother
10:30 26 Jun 19
Wonderful job, you guys have done an amazing job with my car seats thanks!!
Emily
03:25 16 Jun 19
Great service! Very professional and easy to book. Would definitely recommend 😊
Gabriela Diaz
10:44 15 Jun 19
Highly recommend!! Next time, I’ll call you guys to do my matress!! Thanks
Lauren Brisbane
07:31 15 Jun 19
Very professional, great service! Would definitely recommend.
Raul Corth
04:44 13 Jun 19
Zara Rotavisky
12:39 11 Jun 19
On time!!! Got my queen mattress like brand new mattress. Thanks
Hector Parra
12:35 11 Jun 19
Good job guys!! Looking forward to the next time
Larry Gomez
05:23 11 Jun 19
Well done, reliable company and easy to book faster than others. Thanks
Roy Cope
03:59 10 Jun 19
Great job cleaning our porcelain tiles, they came up like new.
Link International Agency
15:12 09 Jun 19
